North Carolina Medicaid Ombudsman
Hybrid remote work schedule available: 3 days in office/field and 2 days remote
Base office can be at any of our offices located in our 18-county Western North Carolina region
Position Status: Full-Time FLSA Status: Non-Exempt
Bilingual (English/Spanish) position available
Pisgah Legal Services (PLS) is a community-based non-profit legal aid agency governed by a local Board of Directors. Located in the Blue Ridge Mountains of Western North Carolina (WNC), Pisgah Legal Services provides free civil legal assistance to low-income people in WNC. The organization currently has offices in Asheville, Brevard, Burnsville, Hendersonville, Highlands-Cashiers, Marshall, Newland, and Rutherfordton. With over 100 dedicated staff, including over 30 attorneys plus program staff, and an active group of 300 volunteer attorneys, the program provides free services to over 20,000 people per year to meet their basic needs, primarily in the poverty law areas of housing, public benefits, domestic violence prevention, health care, immigration, and consumer law.
The North Carolina Medicaid Ombudsman role will:
This position is currently working fully remote; however, we will be transitioning to a hybrid work schedule whereby 3 hours are worked onsite or on the field doing outreach work and 2 days remotely working from home.
Salary ranges from $34,515 – $52,252 depending on experience.
Our salary scale is predetermined based on the years of relative professional work experience that qualify for this position to ensure equity in pay. Pisgah Legal Services is a Living Wage Certified Employer.
Employees are eligible for medical, dental, vision and life insurance coverage the 1stof the month following the start date.Pisgah Legal Services (PLS) pays 100% of the Employee and 50% of the DependentCostforBCBSMedicalandDentalcoverage.PLSpays50%of theEmployeeCoverageCost for BCBS Vision coverage.PLS pays 100% of Long-Term & Short-Term Disability Coverage, Life InsuranceCoverageof5xbasesalary+anadditional$15,000Life&AD&DCoverage.401kRetirement Plan after 6 months of employment.Additional Fringe Benefits includes Pet Insurance, Paid Parental Leave, 12.5 Company Holidays, 22 Paid Leave Days, Paid Sabbatical Leave for eligible staff, Employee Assistance Program for entire household and a great working environment with work life balance!
Submit your online application with resume and cover letter through our Career Center located at https://www.pisgahlegal.org/jobs
PLS invites all applicants to include in their cover letter a statement about how your unique background and/or experiences might contribute to the diversity, cultural vitality, and perspective of our staff and legal services practice.
Pisgah Legal Services is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
As an Equal Opportunity Employer, we will provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with our Human Resources department.
COVID-19 Safety Information:
Throughout the COVID-19 pandemic, Pisgah Legal Services has worked tirelessly to promote evidence-based practices across our entire organization. With this in mind, as of January 4th, all Pisgah employees will be required to provide proof of their COVID-19 vaccine. Employees who are unvaccinated or have an approved exemption will be required to provide verified weekly COVID-19 test results. We currently have COVID-19 safety precautions in place.
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