Description and Qualifications
To provide leadership on a daily basis. To lead the team on days when Housekeeping Manager is not present. Maintain a positive attitude around all team members, setting the mood for that shift.
Must have the flexibility to work weekends and holidays.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Builds daily operating boards using Excel and Opera Hospitality Software
Communicates and follows up on all issues with design / maintenance
Ensures all “turns” are ready for arrival by 4 pm
Communicates across departments in preparation for arrivals and departures
Helps clean rooms as needed
Ensures carts are cleaned out and plugged up at the end of the day
Assists in interview / hiring process
Assists in disciplinary actions (i.e. coaching, written warnings, termination)
Runs daily reports and assign rooms
Conducts line up
Follows up on team member’s whereabouts
Motivates staff and maintain positive attitude / provide leadership
Inspect rooms for arrival, common areas and make up’s
Oversees pantry stocking in all areas
Reports any maintenance or design issues
Organizes daily room cleans
Ensure all make ups are completed while the guest is out of the room
Plans and schedules staff according to occupancy
Purchases supplies, amenities and linen as needed
Oversees training of new employees
Assists in Managing all administrative duties of HK (incentive program, room scores, payroll, team times article)
Must comply with all company policies and procedures. To perform the essential functions of this position regular and consistent attendance in required.
Must be able to work well with other Team Members, Managers and interact with our guests.
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